Laivly is part of the emerging class of CX technology that combines AI and automation with live agents to unlock the full value of human connection in customer care. By seamlessly connecting with existing contact center tools and systems (no API required), Laivly adds a powerful and intuitive artificial intelligence layer to the customer service agent’s desktop, empowering them to make faster decisions, speedier resolutions, smarter appeasements, and perfectly on-brand responses. Led by a team of experienced contact center veterans, Laivly grew out of the unique needs and challenges of customer service programs. Laivly works with the world’s most influential brands to improve the customer experience by focusing on the agent experience. Laivly is a privately held company based in Winnipeg, Canada. Learn more at https://www.laivly.com.
Home Concierge is not just another home care company. In an industry plagued by undertrained caregivers, poor service and inconsistent caregivers as a result of high turnover, we’ve created an offering that 1) puts the needs of our members first, 2) treats our employees like team members and 3) provides peace of mind to seniors and their families. We do that by matching seniors and their families with a dedicated, personal concierge who builds a personalized team of caregivers to support all their needs. From support with eating, bathing and toileting to performing everyday tasks like grocery shopping, meal preparation and cleaning the house – with our team the answer is always YES. Dedicated, Personal Concierge: Our professionally trained, hardworking team of concierges are always available to listen to your needs, coordinate services and provide thoughtful advice. They also have access to a variety of tools to help make your life easier. In-Home Support Team: We know that in order to provide a professional, personalized service we need a highly trained, consistent team of caregivers. That’s why we’ve done away with the idea of part-time and full-time employees and created a team environment based around a tiered reward system where all of our team members are able to work towards and earn rewards that are typically restricted for full-time, salaried employees. Not surprisingly this has resulted in high employee retention – which makes our whole offering possible. Safety: The safety of the members we serve is our top priority. Pre-visit screenings, universal masking & goggles and dedicated staffing are just a some of the measures we’ve taken to increase safety. Click here to learn more about our response to COVID-19.
Koru is a groundbreaking venture foundry created by the Ontario Teachers' Pension Plan that builds new business models, experiences, and technologies to drive disruptive growth for their portfolio companies. Koru develops new business models, designs innovative experiences, and build cutting-edge technologies. We collaborate with industry partners to ignite innovation and drive breakout growth.
Vayda is a farming company advancing regenerative agriculture through management, technology and services. Using our proprietary Regenerative Management System and Impact Marketing, Vayda partners with stakeholders throughout the supply chain to enable the transition to regenerative agriculture and build the supply chain to support resulting products. Regenerative farming is the next generation of farming and the key to improved economical and ecological outcomes.
FYLD is the AI powered field work execution platform for the infrastructure sector, particularly the utilities sector and heavy civil construction. It enables its customers to drive highly efficient and sustainable operations, in safety focused environments. The FYLD platform enables our customers to have full visibility into what’s happening across their daily operations in real time, anticipate how the day may unfold, and led by data intervene to drive those operations safely to completion each and every day. With FYLD's algorithms having visited over 500,000 industrial worksites, FYLD customers deploy data led process redesign, dynamic scheduling and break down operational silos, achieving even higher ROI. FYLD strips away the need for time-consuming and burdensome administration, while equipping field workers and team leaders with the insights they need to make better, data-driven decisions.